Effective August 15, 2026. All sales are final. SKEEZY, a sole proprietorship ("SKEEZY", "we"), does not offer discretionary returns, exchanges, or credits. Mandatory statutory remedies, cancellation rights, and product-safety duties remain fully in effect and are set out in section 4.
1. All sales final
Except where applicable law requires a remedy, or where SKEEZY authorizes a corrective action in writing, every purchase is final. We do not accept returns or exchanges based on: preference or change of mind; sizing or fit; color or cosmetic taste; compatibility or setup error; duplicate ordering; a later price change or promotion; the cost of professional mounting or fitting; conditions, snow, or a trip not going as planned; or dissatisfaction with a product that matches its listing.
2. Disclosure before purchase
The all-sales-final rule is displayed on each product page, is acknowledged before an item is added to the bag, and is incorporated into the Terms and Conditions linked at checkout. Review the exact product, size, configuration, compatibility information, measurements, package contents, and price before ordering, and consult the size guide.
3. Order changes and cancellation
A change or cancellation request is effective only when SKEEZY confirms it in writing. Once picking, packing, personalization, supplier commitment, label creation, or carrier handoff has begun, a voluntary cancellation may not be possible. Cancellation rights that applicable law makes mandatory are not restricted by this section; see 4(a).
4. Rights that are never waived
Nothing in this policy waives or limits a right or duty that applicable law makes non-waivable. The following are expressly preserved:
(a) Statutory cancellation and withdrawal. If you are a consumer in the UK or the EU, you may cancel a distance purchase within fourteen days of receiving the goods, for any reason, and receive a refund of the price and standard outbound delivery, under the UK Consumer Contracts Regulations 2013 and the EU Consumer Rights Directive. To cancel, send a clear statement to lucid@malikscaling.com before the fourteen days expire, then return the goods within fourteen days of telling us; return postage is at your cost unless the goods are faulty or misdescribed. We refund within fourteen days of receiving the goods back or proof of return, whichever is earlier, and may reduce the refund for handling beyond what is needed to examine the goods. Categories the law itself excepts, such as sealed hygiene items once unsealed and goods made to your specification, are excepted here too.
(b) Unshipped and materially delayed orders. Payment for merchandise that has not shipped does not become non-refundable. Where an order cannot ship within the time stated, or within the period the law requires when no time is stated, you may cancel and receive a prompt refund where the law so provides.
(c) Wrong, missing, incomplete, or damaged orders are remedied at our cost.
(d) Faulty and misdescribed goods. UK consumers have a thirty-day short-term right to reject under the Consumer Rights Act 2015, followed by rights to repair, replacement, or price reduction. EU consumers have the legal guarantee of conformity. US consumers keep applicable state warranty and consumer-protection rights.
(e) Dangerous, defective, and recalled products. Product-safety duties, recalls, stop-use notices, and regulator-directed corrective action control over this final-sale rule absolutely.
(f) Warranties. Any non-waivable legal warranty, and any written manufacturer warranty identified in the listing or supplied with the product.
(g) All other non-waivable consumer rights. Where this policy conflicts with such law, the law controls to the extent required and the remainder continues to apply.
5. Evidence and inspection
Inspect your order promptly on arrival. Keep the box, shipping label, packing material, product, and every component, and photograph the unopened package, the packing layers, the labels, and the contents before use. If you suspect a defect or a safety issue, stop using the product immediately and preserve it together with its hardware, batch markings, packaging, and any setup records. Do not use, modify, wash, repair, or discard a product while a claim is under review.
6. Written authorization before any return
Do not ship a product to SKEEZY unless we have given written instructions identifying the product, the authorization reference, the return address, packaging and carrier requirements, and the evidence to include. Unauthorized or misdirected shipments may be refused where lawful. This section does not apply to a statutory cancellation under 4(a), for which the return address and instructions are supplied on request.
7. Information to provide
Provide the order number, product name and size, batch or model identifiers where marked, relevant setup details, photographs, measurements, and a short timeline. Beyond the mandatory remedies in section 4, no refund, replacement, repair, or credit is promised before review.
8. Transport, inspection, and refunds
For a return required by law or authorized in writing, responsibility for shipping, inspection, deductions, and remedy follows the controlling law or the written authorization. Where goods are faulty, misdescribed, wrong, or damaged, we pay return shipping. Approved refunds go to the original payment method within the period the law requires; posting time is controlled by your bank.
9. Gifts and promotions
Where a promotional or free item was conditional on a qualifying purchase, a refund of that purchase requires the promotional item to be returned or its value deducted, to the extent the law allows.
10. Chargebacks
If you believe a charge is wrong, contact us first at lucid@malikscaling.com and we will work with you in good faith.
Contact
SKEEZY — lucid@malikscaling.com. Keep your order number and evidence to hand. A mailing address for formal legal notices is available on request.